Melbet Cameroon Terms and Conditions

Key Terms and Concepts

We would like to begin with the key terms and concepts that you will encounter on our platform. Understanding these basics will help you bet wisely and fully enjoy the game. Betting on Melbet is an agreement between you and us, based on our Terms of Use. The outcome of your bet depends on the result of real sports events, and we offer a wide range of these events in our Sportsbook, each with its own odds and possible outcomes. When you place a bet, you become our customer, and we appreciate your trust by ensuring the transparency and fairness of every bet.

It is important to note that all bets are accepted according to the Terms and Conditions proposed by our company. In case of a bet cancellation for one of the reasons mentioned in our Terms of Use, the bet will be considered void, the odds will be set to 1.00, and the bet will be returned to the player. It is also important to note that the normal game time includes the additional time set by the referee but does not include extra time, penalty shootouts, etc.

General Terms

Melbet recognizes the importance of honesty and transparency with its customers. We strive to provide a safe and responsible gaming environment by adhering to strict Terms and Conditions. Our platform accepts sports betting and other international events, with winnings paid upon presentation of an ID.

Bets are only accepted from persons aged 18 or older, in accordance with our Terms of Use and betting rules. We reserve the right to cancel any bet placed in violation of these Terms and will not be held responsible for any voided bets at our sole discretion, even if discovered after they have been placed. We are strictly opposed to the use of multiple accounts and have the right to block such accounts for a period of up to two months, recalculating all winning bets placed through these accounts. The terms for accepting bets may change, but bets placed before these changes remain unchanged. Customers should stay informed of the latest changes to the betting line before placing a bet.

Melbet has the right to refuse to accept a customer’s bet without providing a reason. In the event of staff error or violation of the Terms and Conditions during bet acceptance, we reserve the right to declare those bets void. In this case, the bets will be settled at odds of 1.00.

In the interest of fairness and security, we closely monitor all bets to detect any potential match-fixing. In case of suspected match-fixing, we may suspend all bets until we receive a final decision from the relevant organizations and declare the bets void if manipulation is proven. Our security and fair play are guaranteed by the strict adherence to our Terms of Use, including the requirement for our customers to keep their username and password confidential. All bets registered on our website or placed in betting shops are valid and can only be canceled in accordance with our Terms of Use.

We recognize that technological failures may occur, but these do not constitute a reason to cancel a bet if it has been recorded on the server. The user confirms they have read and accepted the Terms of Use by placing a bet on our website. In case of questions or disputes, the customer must immediately contact us with all necessary details of the bet and explain the reasons for their disagreement. Any claim regarding the settlement of bets must be made within ten days of placing the bet, and for eSports Live bets, within 72 hours after the match ends.

We take security and transparency seriously at every stage of interaction with the customer, from registration to payout. If we detect fraud or abuse from a customer, including the use of multiple accounts, automated betting systems, arbitrage betting, or abuse of loyalty programs, we reserve the right to take appropriate action. Melbet’s security team may conduct account checks, including video calls, and request necessary documents to verify the customer’s identity and transaction details. If we have doubts about the accuracy of the provided information, we may suspend all financial transactions and conduct a thorough investigation.

It is the responsibility of customers to comply with the laws of their jurisdiction regarding online gaming and betting. We remind you that some countries may restrict or prohibit online gaming, and customers should ensure the legality of their actions. Melbet will update and modify the Terms of Use as necessary to reflect changes in legislation, market practices, or its own policies. New or modified Terms of Use will be effective immediately upon publication on the website. Customers are required to regularly review the latest version of the Terms of Use to avoid misunderstandings.

Privacy Policy

In our privacy policy, we detail how MelBet uses the data you provide to manage your relationship with our brand. All personal information you entrust to us through the MelBet website or otherwise is processed in accordance with the strict procedures outlined in this privacy policy.

When you provide us with your contact details through our website, you consent to the processing of your personal information in accordance with this policy. If you do not agree with the terms of our privacy policy, we strongly advise you not to use the site and not to provide us with your personal information. We take responsibility for protecting your personal information and commit to using it only for the purposes explicitly outlined in this policy. This includes processing data to improve our services, ensuring the security of your account, and complying with legal and regulatory requirements.

We guarantee that your data will be treated confidentially, and only authorized employees will have access to this information as part of their duties. MelBet implements all necessary technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We are also committed to regularly reviewing and updating our privacy policy to ensure that it remains current and complies with best practices in data protection. Changes to the policy will be immediately published on our website, and we encourage you to regularly check for updates so that you are aware of how we protect your personal information.

Responsible Gaming

Responsible gaming is at the heart of our corporate policy. We recognize that while gambling is an enjoyable pastime for many, it can lead to serious problems for some. Problem gambling has been linked to poor mental health, such as depression, anxiety, and even suicidal thoughts. It can negatively impact family relationships, work, and education, and lead to bankruptcy or criminal behavior. That is why we strive to provide our customers with a safe and reliable service that minimizes the risk of harm.

We strictly prohibit gambling by minors and do not advertise our products and services to minors or mentally vulnerable individuals. Our advertising, sponsorship, and marketing activities do not contain information aimed at encouraging minors to use our services. We recommend that customers who share a computer with minors ensure that they do not have access to their usernames, passwords, or banking information. There are also software tools available to restrict access to gambling, such as NetNanny and Cyber Patrol.

Our advertising campaigns and marketing do not mislead customers and do not distort the nature of the services offered. We inform customers about their chances of winning and the potential risks. Services are provided based on the amount of your payments, and excessive spending is not encouraged. We offer our customers the voluntary self-exclusion service, which allows you to close your account or restrict your ability to bet for a period ranging from 1 month to 1 year. To activate this service, you need to provide photos of your ID.

Although we support responsible gaming initiatives and provide assistance to customers using the self-exclusion option, the customer accepts responsibility for any actions if they continue to play and/or attempt to use the site despite self-exclusion. Aware of the severity of gambling addiction issues, we are committed to not supporting or facilitating such behavior. For customers wishing to limit their participation in gambling, we offer a voluntary self-exclusion option that allows them to close their account or restrict their ability to bet. More information on this option can be obtained by contacting customer support.

We are committed to supporting initiatives aimed at preventing gambling addiction. All our advertising campaigns and promotions do not mislead users and do not misrepresent the services we offer. Customers are informed of their chances of winning and the potential risks. Services are provided based on the amount paid, and excessive spending is discouraged.